An End User Brings in a Laptop That No Longer

question 279

Multiple Choice

An end user brings in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged. Which of the following is the NEXT best step to resolve this issue?

• A) Plug the laptop into another power outlet.
• B) Replace the power adaptor.
• C) Replace the laptop's battery.
• D) Plug the laptop into a UPS.

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Definitions:

Context

The circumstances, background, or environment in which information is interpreted and understood, significantly affecting its meaning.

James-Lange

A hypothesis suggesting emotions emerge from how we interpret the bodily responses we experience in reaction to external stimuli.

Sequence

A particular order in which related events, movements, or things follow each other.

Physical Arousal

An aspect of physiological excitement or activation in the body that can be caused by various stimuli and can affect behavior and emotions.