A Technician Receives a Call from a User Who Dropped

question 407

Multiple Choice

A technician receives a call from a user who dropped a laptop and cracked the screen. The user needs it replaced quickly. The technician has to ensure the correct stock parts are in the storeroom. Which of the following components would the technician MOST likely need to repair the user's laptop? (Choose two.)

• A) Webcam
• B) Microphone
• C) Video adapter
• D) Bezel
• E) Speaker
• F) LCD

Identify the effects of initial attitudes and requests on subsequent behavior and attitude changes.

Comprehend the sleeper effect in persuasion and the conditions that facilitate its occurrence.

Recognize how similarity, attractiveness, and other speaker characteristics influence persuasion.

Understand the relationship between fear appeals in persuasive messages and their effectiveness.

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Definitions:

Agreement

An agreement is a mutual understanding or contract between parties outlining terms and conditions for a specific action or inaction.

Liable

Having legal responsibility or obligation, typically requiring payment for damages or to remedy a breach of contract.

Agency by Estoppel

A legal doctrine where a person is prevented by their own actions from denying they are an agent for someone else, leading others to rely on that representation.

Liable

Being legally responsible for something, especially in terms of owing money or being subject to legal action for wrongdoing.