A User Is Not Receiving Emails on a Laptop

question 7

Multiple Choice

A user is not receiving emails on a laptop. A technician is able to send emails using the local client; however, no new emails are being received. The POP3 and SMTP settings in the corporate email configuration look correct. The technician notices a new antivirus program was installed on the machine recently. Which of the following is MOST likely causing the problem?

• A) The POP3 port is being blocked.
• B) The email password stored is incorrect.
• C) The user needs to enable TLS.
• D) The user is not connected to the Internet.

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