A Technician Is Troubleshooting an Issue with a Printer That

question 102

Multiple Choice

A technician is troubleshooting an issue with a printer that is directly attached to a user's workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day. Which of the following should the technician do NEXT to determine the cause of the issue?

• A) Order a new printer for the user and decommission the current printer
• B) Update the printer drivers in the workstation's OS
• C) Physically examine the workstation and printer for any obvious issues
• D) Reseat all the printer cables and restart the user's workstation

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Definitions:

Cutting

The act or process of making an incision or separation with a sharp instrument.

Scissor Motion

A movement involving two parts moving past each other in opposite directions, similar to the action of a pair of scissors.

Small Intestine

A part of the gastrointestinal tract between the stomach and large intestine that digests food and absorbs nutrients.

Cecum

The first part of the large intestine, located at the junction between the intestines and the appendix.