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A Customer Wants to Purchase a New Home Computer

question 374

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A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing and streaming video, except on weekends when the customers' son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements?


Definitions:

External Reward

Any benefit or reinforcement received from the environment in response to an action, often motivating behavior.

Primary Motivation

The fundamental driving force behind an individual's actions, interests, or goals.

Intrinsic Motivation

The drive to engage in an activity for its own sake, rather than for some external reward or outcome.

Fascinated

Experiencing an intense interest or attraction that fully captivates one's attention.

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