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A user is working on a shared computer and attempts to open the email application, which freezes when opened. A technician logs into the computer, and the email application works without issue. The technician has the user log back in, but the application still freezes when opened. Which of the following is the NEXT step the technician should take to resolve the issue?
Convulsions
Involuntary muscle contractions that are rapid and often accompanied by changes in behavior or consciousness, typically as a result of a medical condition like epilepsy.
Tarantism
A historical psychological illness characterized by an uncontrollable urge to dance, often linked to spider bites or supposed possession.
Johann Weyer
A Dutch physician and occultist of the 16th century, known for his pioneering work on the medical treatment of the mentally ill.
Physician
A medical professional who diagnoses and treats illnesses, manages patient care, and may prescribe medications.
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