Joe, a Technician, Has His Daily Plans Forwarded to Him

question 70

Multiple Choice

Joe, a technician, has his daily plans forwarded to him by his supervisor. Upon arrival to the second support call of the day, Joe realizes the issue will require much more time than initially scheduled, and several support calls will not be completed. Which of the following would be the appropriate action for Joe?

• A) Contact his supervisor so the supervisor can make scheduling changes.
• B) Move the appointments to the next business day.
• C) Reach out to a colleague to assist in completing the jobs.
• D) Continue to work on the current call, and get to the other as soon as possible.

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Definitions:

Postconventional

A stage of moral development wherein individuals' ethics are governed by internal principles, and they understand that laws and rules may not always be just.

Conventional

Adhering to established norms, standards, or traditions, often seen as typical or traditional.

Preconventional

A level in Kohlberg's stages of moral development where moral reasoning is based on external consequences and individual needs.

Idealists

Individuals who prioritize ideals and principles over practical considerations, often aiming for perfection in various aspects of life.