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An IT Professional Recently Assisted Ann, a Customer, with Updating

question 94

Multiple Choice

An IT professional recently assisted Ann, a customer, with updating her password and regaining access to a hijacked email account. Shortly afterward, Ann notices dozens of unwanted emails, thanking her for subscribing to an organization's mailing list. Which of the following should be performed to remove and prevent any further emails from this organization?


Definitions:

Self-Narrative

A coherent life story that connects one’s past, present, and possible future.

Past, Present, Future

Three temporal dimensions that represent time: the past is what has already happened, the present is the current moment, and the future is what has yet to occur.

Redemption Story

A narrative wherein the protagonist overcomes adversity or wrongdoings and achieves personal growth or reconciliation.

Contamination Story

A narrative technique in literature and psychology where a positive situation or character is abruptly tainted or spoiled by a negative element.

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