A User Calls the Help Desk Regarding a New Windows

question 98

Multiple Choice

A user calls the help desk regarding a new Windows issue that started in the morning. The user can no longer use any locally attached devices, such as a mouse or a printer, and a reboot did not fix the problem. Which of the following would MOST likely fix the issue?

• A) Roll back updates
• B) Disable the Windows Update service
• C) Check for updates
• D) Restore hidden updates

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Definitions:

Heritable

Traits or characteristics that can be passed from parents to their offspring through genes.

Encouragement

The action of giving support, confidence, or hope to someone.

Socioeconomic Status

An individual or group's economic and social position in relation to others, based on income, education, and occupation.

Physical Size

The dimensions or magnitude of an object or person's body, typically measured in terms of height, weight, or volume.