A Technician Is Attempting to Repair a Windows Computer That

question 205

Multiple Choice

A technician is attempting to repair a Windows computer that is infected with malware. The machine is quarantined but still cannot boot into a standard desktop. Which of the following is the most likely NEXT step?

• A) Disable System Restore.
• B) Create a restore point.
• C) Apply system updates.
• D) Restart into safe mode.

---

Definitions:

Transform a Problem

The process of changing a challenge in a way that makes it manageable or beneficial.

Graham Wallas

A social psychologist known for his work on the creative process, dividing it into four stages: preparation, incubation, illumination, and verification.

Useful Action

Any activity that leads to achieving a specific, beneficial outcome or goal.

Creative Process

The series of thoughts and actions involved in generating innovative ideas or solutions.