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A User's PC Has Been Running Slowly

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A user's PC has been running slowly. The user says there have been no changes to the PC. Which of the following tools should the technician use to troubleshoot the cause of the speed reduction?


Definitions:

Drive-Reduction Theory

A concept in psychology that explains motivation as a mechanism to reduce an internal state of tension caused by unmet needs.

Drives

Basic, biological impulses that motivate behavior, such as hunger or thirst, pushing organisms to fulfill their needs.

Sensation Seeker

An individual who seeks novel, complex, and intense experiences and sensations, often taking physical and social risks to achieve these experiences.

Schachter

Stanley Schachter, an American psychologist known for his development of the Two-Factor Theory of Emotion, which emphasizes the role of cognitive labeling in the experience of emotions.

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