To Meet an SLA, Which of the Following Document Should

question 424

Multiple Choice

To meet an SLA, which of the following document should be drafted, defining the company's internal interdependent unit responsibilities and delivery timelines.

• A) BPA
• B) OLA
• C) MSA
• D) MOU

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Definitions:

Document Theme

A coherent set of colors, fonts, and effects that can be applied to an entire document to give it a consistent and professional appearance.

Accents

Diacritical marks added to letters to indicate a different pronunciation or stress.

Document Properties

Metadata about a document that includes information such as author, title, subject, and keywords, used for organizing and searching documents.

Employees

Individuals who work for a business or organization in exchange for compensation.