A Business Is Experiencing an Outage of a Customer-Facing E-Commerce

question 81

Multiple Choice

A business is experiencing an outage of a customer-facing e-commerce website after a SaaS-based CDN upgrade. The RTO is 5 minutes or less, but it has already been 10 minutes since the outage. After 15 minutes, the CDN recovers for the outage. The business loses $25000 in revenue per minute of the outage. Which of the following is the financial impact to the business?

• A) $250000
• B) $350000
• C) $375000
• D) $400000

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Definitions:

Reticular Fibers

Fine, threadlike fibers made of collagen type III, supporting the soft tissue of organs.

Customer Experience

The overall perception and satisfaction of a customer based on interactions with a company’s products, services, and brand throughout the customer lifecycle.

Home Delivery

A service in which products, especially food or retail goods, are transported from a store or facility directly to a customer's residence.

Pickup Location

A pickup location is a designated place where customers can collect orders or goods, typically used in retail and delivery services to facilitate the distribution of products.