A Service Engineer Is Trying to Determine Why One of the Company's

question 221

Multiple Choice

A service engineer is trying to determine why one of the company's SaaS solution is no longer available. The internal systems are responding and other online applications using the same SaaS solution are responding as expected. Which of the following is the MOST common cause of the availability issue?

• A) Cloud service provider outage
• B) Automation/orchestration issue
• C) Integration issue
• D) Subscription issue

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Definitions:

Communication

The exchange of information or ideas between individuals or groups, using verbal, non-verbal, written, or electronic means.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors.

Trust

The confidence in and reliance on the integrity, strength, and ability of a person or concept.

Open With People

Being honest, transparent, and willing to share thoughts and feelings with others.