A Company Purchased a SaaS CRM Application

question 84

Multiple Choice

A company purchased a SaaS CRM application. The signed SLA meets year-round performance requirements. Three months after deployment, customers start reporting a slow application response time. System availability, connectivity, and proper functionality still meet the SLA. Which of the following is MOST likely the reason for the poor response time?

• A) Incorrect business requirements are invalidating the testing results.
• B) Bandwidth restrictions are causing poor performance.
• C) The application version is causing compatibility issues.
• D) Inadequate documentation is affecting the user interface.

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Definitions:

Shared Link

A URL or hyperlink that is distributed among multiple users, allowing them to access the same webpage or document.

Subgroup

A smaller group formed within a larger group, often sharing common interests or characteristics distinct from the larger group.

Bigger Group

A term referring to a larger collection or ensemble of individuals or entities united by a common purpose or characteristic.

Expert Power

Power derived from having knowledge and expertise.