A User Is at the Office and Has a Cellular

question 159

Multiple Choice

A user is at the office and has a cellular phone that previously functioned properly. The phone is powered on with a fully charged battery. However, the phone does not have connectivity. Which of the following describes the problem?

• A) Phone is disconnected from WiFi
• B) Provider is conducting system testing
• C) MAC address is bad
• D) Phone is in airplane mode

Recognize the role of personalization in enhancing sales pitch effectiveness.

Understand the use of countersuggestions in sales and their impact on customer decision-making.

Grasp the significance of customer testimonials, guarantees, and demonstrations as trust-building tools.

Differentiate between effective and ineffective sales presentation techniques.

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Definitions:

Values

Principles or standards of behavior that guide the decision-making and lifestyle choices of individuals or societies.

Norms

Unwritten rules and expectations that guide behavior within a society or social group.

Lost Profit

Revenue that a business could have gained but was unable to due to some disrupting event or action.

Sales Contract

A legally binding agreement between a seller and a buyer specifying the terms of sale for goods or services.