An End User's Computer Has Been Failing to Open Its

question 115

Multiple Choice

An end user's computer has been failing to open its word processing software. An IT technician successfully solves the problem. Which of the following best describes the technician's NEXT step?

• A) Restart the computer.
• B) Contact other users.
• C) Disconnect the peripherals.
• D) Document the findings.

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Definitions:

Gender-typing

The process of associating objects, activities, roles, or traits with one gender in ways that conform to cultural stereotypes.

Influential Individual

A person who has the power to affect the opinions, behaviors, or decisions of others through their actions, status, or expertise.

Father

A male parent or guardian.

Mother

A female parent who may fulfill the role of bearing, rearing, and caring for her children.