A Technician Is Troubleshooting an Error Message and Tests the Same

question 276

Multiple Choice

A technician is troubleshooting an error message and tests the same program on a separate, identical machine. Which of the following troubleshooting methodology steps is this an example of?

• A) Duplicate the problem
• B) Gather information
• C) Question users
• D) Divide and conquer

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Definitions:

Fitness

The condition of being physically fit and healthy, often as a result of regular physical activity and proper nutrition.

Baseball

A bat-and-ball game played between two teams who take turns batting and fielding.

Football

A team sport where two teams compete to score goals by advancing a ball into the opposing team's end zone, known widely in the United States as American football and as football (soccer) elsewhere.

Physical Activity

Any bodily movement produced by skeletal muscles that requires energy expenditure, including activities undertaken while working, playing, traveling, and engaging in recreational pursuits.