The Willingness of a Service Provider to Be Prompt and Helpful

question 48

Short Answer

The willingness of a service provider to be prompt and helpful is known as the ________ dimension of service quality.

---

Definitions:

Adaptive Alternate Behaviors

Behaviors developed as alternatives to previous, often maladaptive, behaviors to cope with situations in a more healthy or productive way.

Cognitive-Behavioral

Cognitive-Behavioral refers to a type of psychotherapy that focuses on identifying and modifying negative thought patterns and behaviors to improve emotional regulation and develop personal coping strategies.

Corrective Recapitulation

A therapeutic concept involving the re-experiencing and reworking of problematic childhood relationships and patterns within the safety of the therapeutic environment.

Therapeutic Factor

An element or process within therapy that contributes to the healing and recovery of patients, including aspects such as empathy, shared experience, and behavioral change techniques.