According to the Troubleshooting Methodology, Which of the Following Steps

question 185

Multiple Choice

According to the troubleshooting methodology, which of the following steps will help a technician gather information about a network problem? (Choose two.)

• A) Test solutions.
• B) Duplicate the problem
• C) Establish a theory of probable cause
• D) Question users
• E) Implement preventive measures.
• F) Document findings

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Definitions:

Central Selling Feature

A key attribute or benefit of a product that sets it apart from its competitors and is emphasized in marketing efforts.

Incentive

Something that motivates or encourages someone to do something.

Quick Action

Immediate or prompt response to a situation, often requiring decisiveness and efficiency.

Maslow's Hierarchy

A psychological theory proposed by Abraham Maslow that outlines a five-tier model of human needs, depicted as hierarchical levels within a pyramid.