A Technician Restored Network Connectivity on a User's Laptop

question 419

Multiple Choice

A technician restored network connectivity on a user's laptop. After validating full system functionality, which of the following steps should the technician take NEXT?

• A) Duplicate the problem, if possible
• B) Determine if anything has changed
• C) Test the theory to determine the cause
• D) Document the findings, actions, and outcomes

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Definitions:

ANCOVA

Analysis of Covariance; a statistical technique that adjusts the means of dependent variables accounting for variance from one or more covariate(s).

Statistical Technique

A method used within statistics to analyze data sets and draw conclusions or make predictions.

Multiple Regression

In statistics, a technique utilizing a variety of explanatory factors to anticipate the outcome associated with a dependent variable.

Statistical Technique

Methods or procedures used in analyzing data to uncover patterns, test hypotheses, or make inferences.