A User in the Marketing Department Reports the Email Server

question 744

Multiple Choice

A user in the marketing department reports the email server is down. The user has not received email for more than 24 hours. Which of the following should the network technician do to investigate this issue?

• A) Question other users in the marketing department to see if they are also having connectivity issues.
• B) Reboot the email server and verify connectivity once it is up again.
• C) Check the router and firewall to see if ACLs or firmware have changed in the last 24 hours.
• D) Check for network connectivity on the user's PC and reinstall the email client.

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Definitions:

Flood Of Digital Messages

The overwhelming volume of digital communications, such as emails and texts, that individuals receive daily.

Printed Message

A message or information that has been transferred from a digital medium to a physical form through printing.

Digital Media Tools

Software, platforms, and technologies used for creating, editing, and distributing digital content, such as videos, images, and audio.

Systems And People

The interaction and relationship between technological or organizational systems and the individuals who use or are affected by them.