A Network Technician Is Investigating Why a User Cannot Print

question 347

Multiple Choice

A network technician is investigating why a user cannot print to the network printer. The technician wants to determine if anything has changed. Which of the following actions would be the BEST example of this troubleshooting step?

• A) Attempt to log in from another computer with the user's credentials.
• B) Log into the switch and reconfigure the printer port.
• C) Review the maintenance logs from the night before.
• D) Reinstall print drivers on the user's machine.

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Definitions:

Business Performance

An assessment of a company's activities and achievements, often evaluated through financial metrics, strategic objectives, and operational benchmarks.

National Publication

A magazine, newspaper, or academic journal that is distributed and recognized across an entire country.

Lucky

Having or marked by good fortune or favorable circumstances, often attributed to chance rather than one's own actions.

Via

A term used to indicate the route or means through which something is delivered or achieved.