A Network Administrator Frequently Needs to Assist Users with Troubleshooting

question 251

Multiple Choice

A network administrator frequently needs to assist users with troubleshooting network hardware remotely, but the users are non-technical and unfamiliar with network devices. Which of the following would BEST help the administrator and users during hands-on troubleshooting?

• A) Logical diagrams
• B) MDF documentation
• C) Equipment labeling
• D) Standard operating procedures

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Definitions:

Real Property

Land and anything permanently attached to it, such as buildings or trees.

Physical Property

An attribute of a physical system or body; commonly refers to properties like mass, volume, and density that can be observed and measured without changing the substance itself.

Personal Property

Any movable property that is not attached to real estate; includes both tangible and intangible items.

Fee Simple Absolute

Ownership rights entitling the holder to use, possess, or dispose of the property however he or she chooses during his or her lifetime.