According to the Troubleshooting Methodology, Which of the Following Steps

question 185

Multiple Choice

According to the troubleshooting methodology, which of the following steps will help a technician gather information about a network problem? (Choose two.)

• A) Test solutions.
• B) Duplicate the problem
• C) Establish a theory of probable cause
• D) Question users
• E) Implement preventive measures.
• F) Document findings

---

Definitions:

Political Organization

A political organization refers to a group structured to promote, pursue, and achieve political objectives and ideologies.

Groupthink

a psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

Social Neuroscience

An interdisciplinary field that explores the neural, hormonal, cellular, and genetic mechanisms underlying the social structures, processes, and behaviors of humans and animals.

Stereotypes

Commonly accepted, rigid, and simplified perceptions or representations of a specific kind of individual or object.