A user no longer has access to network resources after a recent office move, but all other users in the building are able to connect at 100MB connections. After further investigation, a network technician notices the following information: 
Which of the following is causing the network connection issues?
Definitions:
Trephination
A surgical intervention where a hole is drilled, incised or scraped into the skull.
Exorcism
A religious or spiritual practice of evicting demons or other spiritual entities from a person or area believed to be possessed.
Diagnostic and Statistical Manual
A comprehensive classification of officially recognized psychiatric disorders, published by the American Psychiatric Association, used by clinicians for diagnosis and research.
International Statistical Classification
A system used globally to categorize diseases, disorders, health conditions, and related health problems for statistical and epidemiological purposes.
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