A Network Technician Receives a Report That the Company's Intranet

question 826

Multiple Choice

A network technician receives a report that the company's intranet web server is not responding. The technician verifies successful connectivity to the server via the ping and tracert commands. The technician also verifies the routers and switches are online and operational, and then runs Telnet to port 80 and receives a response. Which of the following troubleshooting steps should the technician perform NEXT?

• A) Establish a plan to reset the company router.
• B) Escalate the issue to the server administrator.
• C) Duplicate the issue and continue testing.
• D) Report that an issue was not identified.

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Definitions:

Describe

To give a detailed account or explanation of something.

Collateral

Assets pledged by a borrower to secure a loan or credit, which can be seized by the lender if the borrower fails to meet repayment terms.

Public Notice

An official announcement issued to the public through various media outlets to inform about legal proceedings, government actions, or other significant matters.

Third Parties

Individuals or groups besides the two involved in a transaction or legal case, often indirectly affected by the outcome.