While Logged into a Financial Application, a User Gets Errors

question 371

Multiple Choice

While logged into a financial application, a user gets errors when trying to write to the database. The network administrator is not familiar with the application and how it communicates with the database. Which of the following documentation types should the network administrator use to troubleshoot the data flow?

• A) Logical diagram
• B) Physical diagram
• C) Network baseline
• D) Change management log

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Definitions:

Self-Esteem Trap

The circumstance that comes from taking a customer’s attack personally and letting it affect your self-esteem.

Customer's Attack

Hostile or aggressive behavior by a customer towards a service provider, often as a result of dissatisfaction.

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The subjective evaluation of one's own worth based on personal judgments of competence and acceptability.

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Monetary awards given as recognition of achievement or winning in competition.