Two Team Members Have Concluded That Documentation Is Not Required

question 73

Multiple Choice

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized?

• A) Smoothing
• B) Forcing
• C) Compromising
• D) Avoiding

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Definitions:

Labor relations system

The framework of laws, practices, and relationships between employers, employees, and unions that governs workplace dynamics and negotiations.

Competitive pressures

The dynamic forces within a market that cause organizations to compete more rigorously for customers, resources, and market share, often driving innovation and efficiency improvements.

Globalization

The process by which businesses or other organizations develop international influence or start operating on an international scale.

Workplace-level employee representation

The practice of having employees represented by fellow workers or a union at the level of their individual workplace to negotiate conditions and address concerns.