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An External Customer Has Requested a Modification of the Project

question 126

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An external customer has requested a modification of the project scope through an official change request. Which of the following is the appropriate NEXT step?


Definitions:

Faulty or Dangerous Product

A product that fails to meet safety standards, posing potential risks to users or the environment.

Breach of a Condition

A violation of a stipulated essential term or requirement in a contract, potentially leading to the right to terminate the agreement and seek redress.

Sale of Goods Act

A legal act regulating the sale of goods, ensuring certain standards like goods being as described, of satisfactory quality, and fit for purpose.

Distance shopping

Refers to the purchasing of goods or services by consumers from a seller without face-to-face interaction, typically through digital means.

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