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Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?
Clumsy Person
An individual frequently making awkward movements or having accidents due to poor coordination or lack of physical skill.
Self-Serving Bias
The tendency to take credit for one’s successes and to deny responsibility for one’s failures.
False Consensus Effect
Observers’ overestimation of the degree to which everybody else thinks or acts the way they do.
Social Comparison
The process by which individuals evaluate their thoughts, feelings, behaviors, and abilities in relation to others.
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