A Project Manager Has Received Numerous Complaints from Staff Concerning

question 236

Multiple Choice

A project manager has received numerous complaints from staff concerning poor service provided by a vendor. Which of the following steps should the project manager take FIRST to correct the problem?

• A) Review the SOW with the vendor and terminate the vendor
• B) Notify the key stakeholders of the problem and send a C&D letter to the vendor
• C) Notify the vendor of the complaints and review the SLA with the vendor
• D) Review the acceptable use policy with the vendor before requesting termination of the vendor's employee.

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Definitions:

Assets

Economic resources owned by a business or individual that are expected to bring future benefits or value.

Cost Method

An accounting method used to value inventory or investments, based on the historical cost paid for the asset.

Voting Stock

Voting stock refers to shares that give the shareholder the right to vote on company matters, such as electing the board of directors.

Debt Securities

Financial instruments representing a loan made by an investor to a borrower, typically including bonds, notes, and bills.