A Busy Project Manager Has a Diverse Set of Stakeholders

question 171

Multiple Choice

A busy project manager has a diverse set of stakeholders and team members with respect to age and cultural background. Which of the following is the BEST method for communicating to the project manager's audiences?

• A) Speak with each individual, and communicate with that individual according to stated and demonstrated preferences
• B) Utilize a variety of communication methods, such as email, IM, conference calls, and face-to-face meetings, to reach all the audiences
• C) Develop a communications plan that considers the individual's impact on the project and preferred communication method
• D) Determine a single best communication method to provide efficient and consistent communications to all the audiences

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Definitions:

Group Attribution

The tendency to ascribe certain qualities, behaviors, or outcomes to a group as a whole, rather than to its individual members.

Ingroup Differentiation

Refers to the process by which members of a group distinguish themselves from other members in the same group based on roles, tasks, or characteristics.

Law of Small Numbers

The law of small numbers is the cognitive bias that leads people to draw broad conclusions from a small set of data or experiences, potentially misrepresenting the larger picture.

Extremity

The degree to which an attitude, opinion, or action is far removed from the moderate or average position.