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A penetration tester recently performed a social-engineering attack in which the tester found an employee of the target company at a local coffee shop and over time built a relationship with the employee. On the employee's birthday, the tester gave the employee an external hard drive as a gift. Which of the following social-engineering attacks was the tester utilizing?
Returns And Allowances
A reduction in sales revenue due to customers returning products or receiving allowances for defective or unsatisfactory goods.
External Failure Cost
The costs incurred when a product or service fails to meet quality standards after being delivered to the customer, including warranties and repairs.
Warranty Period
The specified time period during which a product is guaranteed to be free from defects and the manufacturer or seller will repair or replace defective parts at no charge.
Repairs And Replacements
Activities and costs associated with fixing and replacing parts of equipment, buildings, or machinery to ensure operational efficiency.
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