A Technician Is Working on a Server That Is Experiencing

question 114

Multiple Choice

A technician is working on a server that is experiencing network connectivity issues. The technician replaces the NIC on the server, but this does not resolve the issue. Which of the following troubleshooting steps should the technician do NEXT?

• A) Establish a new theory of probable cause
• B) Perform a root cause analysis
• C) Document findings, actions, and outcomes
• D) Identify additional changes to the server

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Definitions:

Written Acknowledgment

A document provided by a charity to a donor confirming a charitable contribution and detailing the value of the contribution and if any goods or services were provided in exchange.

Foreign Taxes

Taxes paid to a foreign government on income earned outside of the taxpayer's country of residence.

Schedule A

An itemized deductions form where taxpayers list eligible expenses to reduce their taxable income, including medical, taxes paid, interest, gifts to charity, and casualty losses.

Foreign Tax Credit

A permanent tax credit for income taxes handed over to an overseas authority as a consequence of foreign income tax deductions.