An ISP Is Currently Drafting and Compiling a Service Level

question 636

Multiple Choice

An ISP is currently drafting and compiling a Service Level Agreement that states there should only be 5.26 minutes of downtime per year, 25.9 seconds per month, and 6.05 seconds per week. Which of the following percentages should be used to meet these metrics?

• A) 99.9%
• B) 99.99%
• C) 99.999%
• D) 99.9999%

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Definitions:

Good

An item or product that satisfies a want or need, available for sale or trade.

Market Demand

The total quantity of a good or service that all consumers in the market are willing and able to purchase at different prices.

Market Supply

The total quantity of a good or service that all producers in a market are willing and able to sell at various price levels.

Demand Curve

A graphical representation that shows the quantity of a product or service desired by buyers at various price levels.