A Systems Administrator Sees a Production Server Is Missing a Service

question 163

Multiple Choice

A systems administrator sees a production server is missing a service pack and installs it during the day without notifying anyone. Later that day, users begin reporting issues accessing an application installed on the server. Upon investigation, it is discovered that the application will not start properly. Adhering to which of the following processes would have BEST helped avoid this outage?

• A) Service level agreement
• B) Business continuity plan
• C) Business impact analysis
• D) Change management policies

---

Definitions:

Adjusting Entry

A financial record created at the conclusion of an accounting cycle to distribute income and costs to the timeframe in which they were genuinely incurred.

Office Equipment

Tangible assets such as computers, desks, and chairs, purchased for use in the conduct of business operations and not intended for resale.

Production Equipment

Machines and tools used in the manufacturing process to produce goods.

Liability Insurance

A type of insurance that provides protection against claims resulting from injuries and damage to people and/or property.