An Administrator Receives a Call from a User Who Is

question 316

Multiple Choice

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?

• A) Implement preventative measures.
• B) Close the issue.
• C) Document the outcome.
• D) Other users to make sure they are not having the same issue.

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Definitions:

Natural Rate of Unemployment

The level of unemployment consistent with a stable rate of inflation, determined by the structure and dynamics of the labor market.

Phillips Curve

An economic theory suggesting an inverse relationship between the level of unemployment and the rate of inflation within an economy.

Unemployment

The state of being jobless and actively seeking employment.

Inflation

The pace at which the universal cost levels of goods and services elevate, shrinking the value of money to buy.