An ISP Is Currently Drafting and Compiling a Service Level

question 636

Multiple Choice

An ISP is currently drafting and compiling a Service Level Agreement that states there should only be 5.26 minutes of downtime per year, 25.9 seconds per month, and 6.05 seconds per week. Which of the following percentages should be used to meet these metrics?

• A) 99.9%
• B) 99.99%
• C) 99.999%
• D) 99.9999%

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Definitions:

Call Protected

Bond during the period in which it cannot be redeemed by the issuer.

Call Provision

A feature on a bond allowing the issuer to redeem the bond before its maturity date.

Premium Bond

A bond sold at a price higher than its face value, typically because it offers interest rates higher than the current market rates.