A Systems Administrator Is Informed That Users Are Unable to Connect

question 534

Multiple Choice

A systems administrator is informed that users are unable to connect to the database. After investigating, the administrator determines the source of the problem and corrects the issue. Following up, the systems administrator informs the Chief Technology Officer (CTO) of the findings. Which of the following documents did the systems administrator provide to the CTO?

• A) Service level agreement
• B) Root cause analysis
• C) Request for change
• D) Acceptable use policy

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Definitions:

Uncertainty of Demand

The unpredictability associated with the future demand for a product or service, making planning and forecasting challenging.

Flexible Production Capacity

The ability of a manufacturing process to adapt and respond to changes in demand by varying the amount of products produced without sacrificing efficiency or incurring significant costs.

Price

The amount of money required to purchase a product or service.

Risk Mitigation Strategies

Methods or plans implemented to reduce the likelihood or impact of potential threats to a business or project.