A Manager Makes an Unannounced Visit to the Marketing Department

question 670

Multiple Choice

A manager makes an unannounced visit to the marketing department and performs a walk-through of the office. The manager observes unclaimed documents on printers. A closer look at these documents reveals employee names, addresses, ages, birth dates, marital/dependent statuses, and favorite ice cream flavors. The manager brings this to the attention of the marketing department head. The manager believes this information to be PII, but the marketing head does not agree. Having reached a stalemate, which of the following is the MOST appropriate action to take NEXT?

• A) Elevate to the Chief Executive Officer (CEO) for redress; change from the top down usually succeeds.
• B) Find the privacy officer in the organization and let the officer act as the arbiter.
• C) Notify employees whose names are on these files that their personal information is being compromised.
• D) To maintain a working relationship with marketing, quietly record the incident in the risk register.

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Definitions:

Census Data

Represents comprehensive information gathered about population count and characteristics, typically used by governments for planning and resource allocation.

Social Media

Digital platforms that enable users to create, share, or exchange information, ideas, pictures, and videos in virtual communities and networks.

Basic Business Transactions

Fundamental economic exchanges that occur in business, such as buying, selling, and trading goods or services, which constitute the core activities of any commercial entity.

Data Collection

The process of gathering and measuring information on targeted variables in an established systematic fashion, enabling one to answer relevant questions and evaluate outcomes.