A Good Method of Evaluating the Effectiveness of a Past

question 312

Multiple Choice

A good method of evaluating the effectiveness of a past training course is to:

• A) Choose several delivery methods.
• B) Ask for audience feedback during breaks.
• C) Revise the content of training from session to session.
• D) Review data and comments from surveys.

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Definitions:

Dual-Concern Model

A conflict resolution framework that assesses individuals' concern for their own outcomes and the outcomes of others.

Communicating Displeasure

The act of expressing dissatisfaction, unhappiness, or disappointment, typically in response to a specific situation or behavior.

Process Conflict

Refers to disagreements among team members about the logistics and delegations of tasks, including who does what and how it is done.

Personal Conflict

Personal conflict involves a clash of interests, values, actions, views, or directions between individuals, often leading to emotional distress or disputes.