During a Virtual Class Session, the Trainer Is Having Issues

question 25

Multiple Choice

During a virtual class session, the trainer is having issues with learners speaking at the same time during a discussion. Which of the following actions should the trainer take?

• A) Disable the chat feature to avoid interruptions by learners
• B) Review the policy on proper etiquette for online chat
• C) Post the lesson online for learners to view
• D) Have learners podcast their comments to the instructor

Recognize policies that offer poor value and understand why.

Understand the concept and objectives of process reengineering.

Grasp the significance of eliminating work duplication and bottlenecks through process reengineering.

Recognize the steps involved in reengineering core processes.

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