An Instructor Is Almost Finished Completing a Course and Has

question 269

Multiple Choice

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

• A) Ask other learners if they had issues with the course.
• B) Offer the learner a refund on the course,
• C) Ask the learner if they had an issue with the course.
• D) Invite the learner back to retake the course.