A Contract Trainer Is Delivering a Customized Course at a Client

question 206

Multiple Choice

A contract trainer is delivering a customized course at a client site. In each of the last two sessions, the client has noted that the material contains incorrect information regarding several products. The client now notices that the mistakes are still in the material. The trainer has mentioned this problem twice to the development team and is frustrated. The BEST option for the trainer is to:

• A) Create supplemental handouts with the correct product information.
• B) Call the manager of the development department and emphasize the department's incompetence.
• C) Tell the client to take personal responsibility to ensure the mistakes are corrected.
• D) Skip delivering that portion of the course until the material is updated.

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Definitions:

Parietal Cortex

A part of the parietal lobe involved in processing sensory information relating to touch, spatial orientation, and navigation.

Tectopulvinar System

Projections from the retina to the superior colliculus to the pulvinar (thalamus) to the parietal and temporal visual areas.

Visual Pathway

The network of neurons and structures involved in processing visual information from the retina to the visual cortex and other parts of the brain.

Striate Cortex

Primary visual cortex (V1) in the occipital lobe; shows stripes (striations) on staining.