Which Component of ITIL Involves Planning for the Restoration of Services

question 312

Multiple Choice

Which component of ITIL involves planning for the restoration of services after an unexpected outage or incident?

• A) Continuity management
• B) Problem management
• C) Configuration management
• D) Availability management

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Definitions:

Therapeutic Setting

An environment designed to promote healing and wellness, often used in the context of mental health and counseling.

Operant Conditioning

A modification method in learning that employs reward systems or punitive measures to alter behavior strength.

Autism Spectrum Disorder

A range of neurodevelopmental conditions characterized by challenges with social skills, repetitive behaviors, and speech and nonverbal communication.

Aversive Conditioning

A form of behavioral training where a negative stimulus is associated with undesirable behaviors to reduce or eliminate those behaviors.