Which ITIL Component Is Focused on Anticipating Predictable Problems and Ensuring

question 231

Multiple Choice

Which ITIL component is focused on anticipating predictable problems and ensuring that configurations and operations are in place to prevent these problems from ever occurring?

• A) Availability management
• B) Continuity management
• C) Configuration management
• D) Problem management

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Definitions:

Frequency Distributions

A way of summarizing data that shows the number of observations that fall within a range of values.

Normal Distributions

Normal distributions are a type of statistical distribution that is symmetric and bell-shaped, where most occurrences take place around the central peak.

Independent Variables

Independent variables are the variables in a study that are manipulated or changed to observe their effect on other dependent variables.

Descriptive Statistics

Statistics used to summarize and describe a set of data for a variable.