A Quality Guru Named Joseph M

question 59

True/False

A quality guru named Joseph M. Juran defined quality as fitness for use.

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Definitions:

Communicator

A person or device that conveys information or facilitates communication between parties.

Similarity

The state of being alike or sharing common features.

Credibility

The quality of being trusted and believed in, often assessed in sources of information or individuals presenting arguments.

Trustworthiness

The quality of being reliable, dependable, and worthy of trust based on honesty, integrity, and reliability.