Philip Crosby States That the Correct Cost for a Well-Run

question 7

True/False

Philip Crosby states that the correct cost for a well-run quality management program should be under 2.5 percent of sales.

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Definitions:

Learning Disability

A disorder in one or more of the basic psychological processes involved in understanding or using language, spoken or written, which may manifest as an inability to read, write, spell, or do mathematical calculations.

Cognitive Disability

A limitation in intellectual functioning and adaptive behavior, affecting learning, communication, and independent living.

Physical Disability

A limitation on a person’s physical functioning, mobility, dexterity or stamina.

Intelligence Quotient

A numerical measure of a person's cognitive abilities in relation to their age group.