The Philosophical Leaders of the Quality Movement, Philip Crosby, W

question 31

Multiple Choice

The philosophical leaders of the quality movement, Philip Crosby, W.Edwards Deming, and Joseph M.Juran had the same general message about what it took to achieve outstanding quality.Which of the following was part of that message?

• A)Fourteen steps for quality management
• B)Quality is free
• C)Customer focus
• D)Zero defects
• E)Six-sigma

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Definitions:

Alcohol Use Disorder

Alcohol Use Disorder is a medical condition characterized by an impaired ability to stop or control alcohol use despite adverse social, occupational, or health consequences.

Treatment

The medical care, therapy, or intervention intended to relieve or heal a disorder, condition, or illness.

Tobacco Use Disorder

A medical condition characterized by the problematic use of tobacco products, leading to significant impairment or distress.

Nicotine Use

The act of consuming nicotine through various means such as smoking cigarettes, vaping, or using smokeless tobacco products.